Returns

Return Policy

Returns, Exchanges, Cancellations, and Refunds

At Travels Prints, we take pride in our exclusive designs and premium-quality products, ensuring you receive only the best travel-inspired prints and merchandise. Our commitment to our global customers drives us to provide exceptional service at all times.

As all our orders are custom-made and created on demand, we are unable to accept returns, exchanges, or cancellations. In accordance with regulations, custom-made items are not eligible for refunds.

If you are not completely satisfied with your purchase, please contact us right away. We’re here to assist you and will do our best to address any concerns.

For support, reach out to us at info@travelsprints.com—we’re happy to help.

Damages and Issues

We carefully package every order to ensure it reaches you in perfect condition. While we strive for excellence, unexpected issues can occasionally occur. Please inspect your order upon delivery and contact us immediately if:

  • An item arrives damaged or defective.
  • You receive the wrong item.

We will evaluate the issue and arrange a resolution. Our policy is to replace items that are damaged during transit or delivered incorrectly.

To help us resolve the matter promptly, please send photos of:

  1. The damaged or incorrect item.
  2. The packaging it arrived in.

Email these details to info@travelsprints.com, and we’ll arrange a replacement as soon as possible.

Incorrect Address or Unclaimed Deliveries

Orders returned to us due to an incorrect address, unpaid customs duties or taxes, or failure to claim the delivery cannot be refunded for the reasons mentioned above. Additional shipping charges for re-delivery or returned packages will be the customer’s responsibility.

If your order is returned to us, we’ll contact you to arrange re-shipping. Please note that unclaimed items will be held for 14 days, after which they will be recycled.

Tip: Double-check your delivery address before completing your order to avoid any delivery issues.

Thank you for your understanding and support!